How has Open Enrollment fared this past week? It turned out there was an unanticipated amount of high traffic on the Obamacare marketplace, resulting in unforeseen glitches and delays.
“California’s marketplace, Covered California, had 514,000 unique visitors to its website the first day of enrollment,” and “Blue Shield of California said its consumer call volume more than doubled last week with hundreds of people asking about their options under the healthcare law and whether they qualified for federal subsidies.” (Los Angeles Times)
“The main website for the federal marketplace, healthcare.gov, has tallied more than 4.7 million visits in the first 24 hours of open enrollment.” (The Washington Post)
Many people had trouble signing in within the first 36 hours of launching, while others found it impossible to proceed past the first few screens of the application because drop-down menus for security questions were unable to load.
The federal government is in the process of increasing capacity for healthcare.gov. Servers are being added to lesson wait times and engineers are working to fix the various problems people are having with the system.
It isn’t clear yet how many Americans have actually purchased health insurance this past week. Many have gone online simply to explore their coverage options. Two important changes to remember are:
1. American citizens ages 19-64 can qualify for Medicaid, based on income
2. Young adults under the age of 26 can stay on their parents’ insurance plan
If you’re presently uninsured, or you have coverage, but are looking to make some changes, here’s some advice. Be patient. There are always glitches and delays when anything new of this magnitude is released. Use this time to research insurance plans and decide which one is best for you. Everyone has until December 15, 2013 to sign up for coverage.
If you want to avoid problems with the Marketplace altogether, and pay the same price for a health plan as you would if you went through them, call us at 1-800-927-3566 or visit our website.